If you need to reset your password but can’t log in or don’t remember it, you can do so through the Chime app or at chime.com.
Before you start: Make sure you have access to the registered email address and phone number associated with your Chime account. You need access to both to complete verification during the password reset process. If you do not have access to both, contact Member Services at (844) 244-6363.
Chime app
- Open the Chime app and tap Log in.
- Enter the email address associated with your account, then tap Next.
- From here, you can follow the steps to reset your password or select an alternate way to log in.
Chime.com
Go to the Forgot Password page.
Enter the email address associated with your account and click Submit.
You’ll receive a security code by text. Enter the code, then click Submit.
After verifying your phone number, you’ll receive a password recovery link via email.
Click Reset Password in the email to create a new password.