If someone else gets access to your Chime account, it’s called an account takeover. You might notice this if:
- You’re locked out of your account, or your password doesn’t work anymore.
- You see account updates you didn’t make (like a new phone number or email).
- You get alerts or notifications for activity you don’t recognize.
If you think someone accessed your account without your permission, contact us right away at (844) 244-6363 so we can help secure it.