If an account was opened without your permission, we’ll take steps based on the details of your situation, which may include:
- Taking appropriate measures to protect your information and prevent further unauthorized activity.
- If any funds were moved to Chime without your authorization, we will review the activity and explain available options.
- If unauthorized credit accounts are identified, we can help guide you through the next steps.
We’ll contact you by email when our review is complete or if we need additional information.