How to switch a bill
Tap Bills under Discover more, and tap Add a bill.
Choose which Chime card to use for this bill.
Search for the merchant — for example, Netflix, Verizon, Hulu, or DoorDash.
Log in to your account with that merchant.
The app links your Chime card. You will see a confirmation: "Your card was added."
Tap View added bills to confirm.
Can't undo in the app: Once you switch a bill, you cannot reverse it through the Chime app. To switch back to a different card, update your payment method directly on the merchant's website.
Troubleshoot common issues
The merchant isn't listed
We are expanding our list of supported merchants. If yours is not there yet, try again later or add your Chime card directly on the merchant's website.
The switch failed or showed an error
This is usually caused by incorrect login credentials, a multi-factor authentication (MFA) prompt, or the merchant not supporting the switch yet. Double-check your login and try again. If it keeps failing, enter your Chime card details directly on the merchant's website.
My payment didn't go through
Check that you have enough money in your account. If your balance is sufficient and the payment still failed, confirm that your Chime card was successfully updated with the merchant. You can also try removing the card and re-linking it through Bills Hub.
I selected the wrong Chime card
Go to the merchant's website or app, remove the current Chime card, then redo the process in Bills Hub with the correct card.
I was charged twice
This can happen when the switch occurs close to your billing date — both your old card and your Chime card may be charged for the same cycle. Check your transaction history in the Chime app to confirm. If you were double-charged, contact the merchant directly to request a refund.