Why couldn't I complete a transfer from my external debit card?

External debit card transfers can fail for several reasons, including:
  • Name mismatch
  • Address mismatch
  • Incorrect card details
  • Ineligible card
  • Transfer limit reached
If you're unable to complete the transfer with an external debit card, you can also try linking an external bank account to transfer money via ACH, which may offer more flexibility.